Terms of Service

1. Acceptance of terms

By accessing or using OllieSafe, you agree to be bound by these Terms of Service (these "Terms"). If you do not agree, do not access or use the Services. If you accept these Terms on behalf of an organization, you represent that you have authority to bind that organization.

2. Your account

You are responsible for safeguarding your account credentials and for any activity that occurs under your account. Notify us immediately at security@olliesafe.com of any unauthorized use. You must be at least 18 years old to create an account.

3. Acceptable use

You agree not to:

• Misuse the Services, including by attempting to access systems or data you are not authorized to use.
• Interfere with or disrupt the operation of the Services or the servers or networks that host them, including by transmitting malware, conducting denial-of-service attacks, or attempting to bypass rate limits or access controls.
• Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Services, except to the extent that applicable law expressly permits despite this limitation.
• Use the Services to violate any applicable law, infringe any third-party intellectual-property right, or upload content you do not have the right to upload.
• Use the Services to develop a competing product or service.

4. Subscription and billing

Paid plans are billed in advance on a monthly or annual basis to the payment method on file through our payment processor. You may cancel at any time; cancellation stops future renewals but does not refund charges for the current period except as set out in our Refund Policy. Annual plans include a fourteen (14) day pro-rata refund window from the order start date; see the Refund Policy for the full schedule and exclusions.

Auto-renewal disclosure. Unless cancelled before the renewal date, paid subscriptions automatically renew for successive periods at the then-current rate. You will be charged on the renewal date through the payment method on file. Cancellation instructions are available in your account settings or by emailing billing@olliesafe.com. For California residents and others where required by law, this auto-renewal disclosure complies with California Civil Code §17602 and equivalent state automatic-renewal laws.

Taxes. Fees are exclusive of sales, use, value-added, and similar taxes, which you are responsible for paying except where OllieSafe is required to collect and remit them on your behalf.

5. Intellectual property; customer-data ownership

As between the parties, OllieSafe and its licensors retain all right, title, and interest in and to the Services, including all software, documentation, and improvements. Subject to these Terms and your payment of applicable fees, OllieSafe grants you a non-exclusive, non-transferable, non-sublicensable right during the subscription term to access and use the Services for your internal business purposes.

As between the parties, Customer retains all right, title, and interest in and to Customer Data submitted to the Services. Customer grants OllieSafe a non-exclusive, worldwide, royalty-free right to host, store, transmit, display, and otherwise process Customer Data solely to provide and support the Services and to comply with Customer's documented instructions in our Data Processing Addendum.

Feedback. If you submit suggestions, enhancement requests, or other feedback to OllieSafe, you grant OllieSafe a perpetual, worldwide, royalty-free license to use that feedback to improve the Services without obligation to you.

6. Compliance disclaimers

OllieSafe is a software tool. While we work to keep our rule library current with federal OSHA and state-plan requirements, you remain responsible for your compliance with applicable workplace-safety laws. OllieSafe is not a substitute for legal counsel, certified safety professionals, or independent regulatory verification. Your use of the Services does not transfer any regulatory obligation from you to OllieSafe.

7. Warranty disclaimer

EXCEPT AS EXPRESSLY SET OUT IN AN EXECUTED MASTER SUBSCRIPTION AGREEMENT, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OLLIESAFE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. OLLIESAFE DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM HARMFUL COMPONENTS.

8. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

EACH PARTY'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS IS LIMITED TO THE FEES PAID OR PAYABLE BY CUSTOMER TO OLLIESAFE FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY. THIS LIMITATION APPLIES REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE.

The foregoing limitations do not apply to (a) a party's indemnification obligations under Section 9; (b) Customer's payment obligations; (c) a party's breach of confidentiality obligations; or (d) liability that cannot be limited under applicable law.

9. Indemnification

OllieSafe indemnification. Subject to the limitation of liability above, OllieSafe will defend Customer against any third-party claim alleging that the unmodified Services, as used in accordance with these Terms, infringe a third party's intellectual-property right, and will pay damages finally awarded by a court of competent jurisdiction or amounts agreed in settlement. OllieSafe's obligations do not apply to claims arising from (i) Customer Data, (ii) combination of the Services with materials not provided by OllieSafe, (iii) use of the Services in violation of these Terms, or (iv) modifications to the Services not made by OllieSafe.

Customer indemnification. Customer will defend OllieSafe against any third-party claim arising from (i) Customer Data, (ii) Customer's violation of these Terms or applicable law, or (iii) Customer's misuse of the Services, and will pay damages finally awarded by a court of competent jurisdiction or amounts agreed in settlement.

The indemnifying party's obligations are conditioned on the indemnified party (a) promptly notifying the indemnifying party of the claim, (b) giving the indemnifying party sole control of the defense and settlement, and (c) providing reasonable cooperation at the indemnifying party's expense.

10. Data Processing Addendum (DPA)

OllieSafe's Processing of Customer Personal Data is governed by the OllieSafe Data Processing Addendum, which is incorporated into these Terms by reference and applies to any Customer whose Processing of Personal Data is subject to GDPR, UK GDPR, CCPA/CPRA, or comparable data-protection laws. The DPA incorporates the EU Standard Contractual Clauses Module 2 (controller-to-processor) for applicable international transfers.

11. HIPAA / Business Associate Agreement (BAA)

OllieSafe is not a HIPAA covered entity or Business Associate today and does not execute Business Associate Agreements. Customers subject to HIPAA must not upload Protected Health Information (PHI) into the Services. Healthcare customers handling PHI should review our Security overview and contact legal@olliesafe.com to scope an appropriate path forward before sending any data that could constitute PHI.

12. Service Level Agreement (SLA)

OllieSafe's uptime commitment, service-credit schedule, and support response targets are set out in our Service Level Agreement. The SLA is incorporated into these Terms by reference.

13. Termination

Either party may terminate these Terms for cause if the other party materially breaches these Terms and fails to cure the breach within thirty (30) days of written notice. OllieSafe may suspend or terminate the Services immediately if Customer violates Section 3 (Acceptable Use) in a manner that creates imminent risk to OllieSafe, its customers, or third parties.

On termination or expiration, Customer's right to access the Services ends. OllieSafe will return or delete Customer Personal Data as set out in Section 12 of the DPA. Customer may export Customer Data through the in-product export tooling at any time during the subscription term and for at least thirty (30) days after termination.

14. Governing law and venue

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply. Subject to Section 15, the state and federal courts located in New Castle County, Delaware have exclusive jurisdiction over any dispute that is not subject to arbitration, and the parties consent to personal jurisdiction and venue in those courts.

15. Arbitration and class-action waiver

Any dispute arising out of or related to these Terms or the Services that is not resolved through good-faith negotiation will be finally resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will be conducted in English by a single arbitrator in Wilmington, Delaware, or remotely as the parties agree. Judgment on the award may be entered in any court of competent jurisdiction.

Class-action waiver. Each party agrees that any dispute will be brought in the party's individual capacity and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. The arbitrator may not consolidate claims or preside over any form of class proceeding.

Intellectual-property carve-out. Either party may bring an action in a court of competent jurisdiction seeking equitable relief (including injunctive relief) to protect its intellectual-property rights or confidential information, without first proceeding to arbitration.

16. Force majeure

Neither party is liable for any failure to perform (other than payment obligations) caused by circumstances beyond its reasonable control, including natural disasters, war, terrorism, civil unrest, governmental action, internet backbone failures, large-scale cloud-provider outages, or pandemic-related disruptions.

17. Notices and assignment

Legal notices to OllieSafe must be in writing and sent to legal@olliesafe.com with a copy by certified mail to OllieSafe Inc., Attn: Legal, at the address provided on request. Notices to Customer are sent to the administrative contact on the account.

Neither party may assign these Terms without the other party's prior written consent, except that either party may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of its assets, on written notice to the other party.

18. Severability and entire agreement

If any provision of these Terms is held to be unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force. These Terms, together with the documents referenced (including the DPA, SLA, Refund Policy, and any executed order or MSA), constitute the entire agreement between the parties regarding the Services and supersede all prior agreements on that subject.

19. Changes to these terms

OllieSafe may update these Terms from time to time. Material changes will be communicated by email or in-app notice at least thirty (30) days before they take effect. Continued use of the Services after the effective date of an update constitutes acceptance of the updated Terms; if you do not agree, you must stop using the Services before the effective date.

20. Contact

Questions about these Terms: legal@olliesafe.com. Billing, refund, and SLA-credit inquiries: billing@olliesafe.com. Security-incident notifications: security@olliesafe.com.

Last updated

May 2026.